With the changes to Disney’s Guest Assistance Card program rapidly approaching, I understand that some readers continue to have questions and concerns as we all do when asked to adapt to change. To further clarify Disney’s commitment to all Guests and hopefully ease your minds, I am sharing a letter from Meg Crofton, President, Walt Disney Parks and Resort Operations, U.S. and France.
Thanks for sharing this! I’m still fuming over the abuse and I’m glad Disney made changes.